Why Choose Us?

In 2016 Hedland Property Shop opened its doors in Port Hedland. With hard work, dedicated staff and a passion for honesty and transparency the staff with Property Shop today are proud to be one of the most trusted agencies in town. Our agency offers you a professional & personal approach to managing your property. As your property management agency, we have the capacity to manage all outgoings for the property, such as water rates, town of port Hedland rates, strata levies if applicable.

When it comes to finding your tenant, we cover a rigorous processing procedure to ensure we check all that we can for the applicant, We ensure the viewings are scheduled and carried out, passing on any feedback to yourself. Finding the right tenant for each property is something we strive for, as each property is individual so are tenants needs and we work hard to make sure tenants needs are met with the property as well as yours needs as landlords with the tenants.

We take care of maintenance, sourcing quotes for you, ensuring work is done to a high standard, paying the contractors on time even being able to arrange payment plants for large costing repairs. We are proactive, not reactive when it comes to the properties and what needs to be done. We have a great relationship with our contractors, built again on transparency, honest information and accountability. Our contractors know what we expect of them and what they can expect from us. With multiple contractor shortages in town we are happy to say we very rarely have to leave our tenants and owners waiting for repairs due to the great relationships we have built.

What sets us apart?

We have a great ownership retention which we can put down to having some really loyal, long term staff. Our owners know who they are going to be speaking to when they call the office!

Our staff are all residential to Port or South Hedland, ensuring they are aware of your property, the area, the town, the tenants and most importantly the rental market, this is how we are able to ensure your investment is tracking well and that we are optimising your Return on Investment.

We know some conversations are going to be hard, we know sometimes we have to give information that our owners don’t want to hear, we make sure we offer solutions in these times, not just problems. You will find your relationship with the manager looking after your property will be one built on honesty, truth, respect and transparency. We do this by ensuring the communication is kept open at all times and that our staff are well trained to give solutions when needed.

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